AI for Aged Care Forum - Executive Half-Day Program
AI-Enabled Ageing: From Care to Predictive, Personalized, and Connected Living
Connected care intelligence
Predictive, personal and connected living at scale.
Date
30th June 2026
Time
9:00 AM - 1:00 PM
Venue
Level 27, 1 Denison Street, North Sydney, Microsoft
Forum overview
From reactive service delivery to predictive, personalized care.
This executive half-day forum explores how data, AI, predictive analytics, connected care platforms, and responsible AI can help aged care providers move from reactive service delivery toward predictive, personalized, and connected care ecosystems.
9-10 leading aged care providers, including Uniting and Calvary Health Care
9-10 small to medium aged care providers
CIOs, CDOs, AI, Data, Digital, Clinical and Operations leaders
Agenda
Two focused streams for executive leaders and hands-on workshop attendees.
Explore the Executive Main Stage program or the Workshop Stream for pre-registered attendees.
Keynotes, presentations, panel discussions, and solution showcase.
09:00 - 09:15
Welcome Remarks - Microsoft Executive Anita Sood
The Future of AI-Enabled Ageing in Australia
Speaker: Anita Sood, Senior Executive Technology - Aged Care
Organisation: Microsoft
Three key takeaways for aged care leaders.
Sector transformation priorities
Aged care is shifting from growth to sustainability, requiring leaders to align financial discipline, operating models, and service outcomes to scale confidently in an environment defined by constrained funding, rising demand, and increasing complexity.
AI, workforce and ageing population pressures
Operational capacity is the defining challenge as an ageing population and workforce constraints collide, with AI creating a practical opportunity to remove administrative burden, return time to care, and improve workforce sustainability and service outcomes.
Why data, AI, interoperability and governance matter now
Scaling AI safely depends on trusted data, interoperable systems, and governance that help leaders move from experimentation to measurable impact while strengthening decision-making, accountability, and trust.
09:15 - 09:30
Opening Keynote - Calvary Health Care
How Agentic AI Is Reshaping Care Delivery Across Health and Aged Care
Speaker: Ramesh Raghavan, CTO, Calvary Health
Organisation: Calvary Health Care
- Moving from workflow automation to care orchestration
- Integration between healthcare and aged care
- Where agent-based systems assist, augment, and transform care delivery
09:30 - 09:45
Industry Keynote - Actian Australia
AI & Older Adults - The Good, The Bad & The Ugly
Speaker: Cuan De Vries, Senior Sales Engineer, Actian Australia
Organisation: Actian Australia
A general introduction to AI in aged care, including how AI can support independence and ease caregiver burden while remaining vigilant against new risks and threats.
- Supporting independence for older adults
- Easing the burden on caregivers
- Understanding new AI risks and threats
09:45 - 10:10
Strategic Data & AI Panel Discussion
From Reactive to Predictive Care: Leveraging Data & AI for Better Outcomes
Speakers:
- Andrew Dome, CDIO, Uniting (NSW. ACT)
- Kim Oosthuizen, Head of AI, Bupa Healthcare
- Chantal Velasque, Head of Data and Analytics, Uniting (NSW. ACT) - Moderator
Organisation: Uniting NSW.ACT / Bupa Healthcare
- Moving from retrospective reporting to predictive care
- Building the data foundation for AI-driven care
- AI as a workforce and care enabler
10:10 - 10:25
Featured Partner Presentation
Guardrails Over Gatekeepers: Moving from Shadow AI to Safely Unlocking Enterprise Care Innovation
Speaker: Rob MacKay, Healthcare Industry Lead, Mantel Group
Organisation: Mantel Group
Frontline Shadow AI and the concept of an internal Enterprise AI Gateway to strip PII and enforce clinical integrity before data reaches an LLM.
10:25 - 10:50
Executive Panel Discussion
The Governance Tightrope: Unlocking Frontline AI Without Compromising Clinical Trust
Panel participants:
- Emma Bromet, Partner / Data & AI, Mantel Group
- Anita Sajo, Data Delivery Lead, Uniting NSW. ACT
- Tim De Sousa, Data Privacy, Ethics and Emerging Technology Professional - Moderator
Organisation: Mantel Group / Uniting NSW. ACT
A facilitated panel on the commercial and legal realities of AI adoption, including secure enterprise tools, clinical liability, and automation bias on the frontline.
- Speed vs safety in clinical environments
- Clinical liability and accountability in AI-augmented decisions
- Automation bias, trust, and frontline adoption
10:50 - 11:05
Networking Break & Solution Showcase
Networking Break & Solution Showcase
A short break with featured examples of connected care, interoperability, operational dashboards, predictive care analytics, and AI governance.
- Connected care and interoperability examples
- AI-enabled operational dashboards
- Predictive care analytics demonstrations
- AI governance and compliance examples
11:05 - 11:25
Partner Presentation - Scyne Advisory
AI-led Modernisation in Aged Care
Speakers:
- Nikita Dhami, Director, Data and AI, Scyne Advisory
- Rong Wang, Director, Data and AI, Scyne Advisory
Organisation: Scyne Advisory
Explore how AI can help aged care providers modernise day-to-day operations through a practical, sector-relevant example on streamlining paperwork. This session will also cover discussion on use cases tailored to different provider types and user groups, showing how AI can support teams, improve workflows, and unlock new opportunities across aged care.
Format: Partner showcase (solution walkthrough + applied use cases)
11:25 - 11:50
Panel Discussion
From Point of Care to Boardroom: Enabling Trusted AI and Digital Care in Aged Care
Panellists:
- Ben Morley-John, GM Digital & Data, Anglicare
- Jowe Esguerra, Digital Lead / Digital Specialist, Uniting NSW.ACT
- Angela Kim, Moderator, AI4HER
Organisation: Anglicare / Uniting NSW. ACT / AI4HER
Responsible adoption of AI and digital technologies to improve care quality, efficiency, resident outcomes, and frontline trust.
- Workforce shortages, regulatory complexity, and documentation burden
- Point-of-care digital transformation and real-time care capture
- Trust, usability, training, and workflow integration
- Data-driven and predictive care
- Digital foundations, interoperability, and safe scalable AI adoption
11:50 - 12:20
Roundtable Discussion
Building the AI Workforce: Talent, Skills and Future Operating Models in Health & Aged Care
Speakers:
- Chantal Velasque, Head of Data and Analytics, Uniting
- Tim De Sousa, Data Privacy, Ethics and Emerging Technology Professional
- Ben Le Gassik, Director, Talent Insights
- Olivia Ferris, Principal, Talent Insights
Organisation: Uniting NSW.ACT / Talent Insights
Format: Facilitated leadership roundtable / deep-dive executive dialogue
- The reality of the Data & AI talent market
- Build, buy, or borrow? Developing sustainable AI capability at scale
- Will AI replace jobs or create new ones?
12:20 - 12:40
Industry Solution Showcase
Enabling Intelligent Care Through Trusted Data and Hybrid Integration Platforms - Every Minute Matters in Aged Care Safety
Speakers:
- Phuc Le, Cofounder & CTO of Vizion Technology Corporation
- Thao Pham, Account Manager of Vizion Technology Corporation
Organisation: Vizion
AI Safety Monitoring Platform for aged-care teams using existing CCTV and privacy-first edge AI to detect safety risks, prioritise alerts, and escalate unattended events faster.
Format: Strategic partner presentation
- Up to 70% less manual CCTV review
- Up to 60% fewer unnecessary alerts
- Up to 50% faster escalation of unattended events
- Earlier awareness of fall-like events, inactivity, and high-risk zones
- Better use of existing CCTV without requiring resident wearables
12:40 - 1:00
Snowflake Talk by Bridie Kennedy, VP of Acquisition ANZ, Snowflake
From Data to Care: Snowflake for AI-Enabled Aged Care
Speaker: Bridie Kennedy, VP of Acquisition ANZ, Snowflake
Organisation: Snowflake
How trusted, connected data can unlock better resident outcomes, operational efficiency, and AI innovation.
- Breaking down data silos across providers, systems, and jurisdictions
- Hybrid cloud and integration strategies for scalable data ecosystems
- Enabling predictive and preventative care through unified data platforms
Strategic outcomes
Clear next steps for AI-enabled, human-centred aged care.
Move from reactive to predictive care models
Support frontline care teams with AI
Improve workforce sustainability
Enable connected and interoperable care ecosystems
Strengthen governance, privacy and responsible AI adoption
Foster collaboration between large and mid-sized providers across NSW and VIC
Partners
Presented with trusted sector leaders.
Forum Partners are Microsoft and Uniting NSW, ACT.
Forum Partner
Forum Partner
Final call to action
Building the Future of AI-Enabled, Human-Centred Aged Care
The future of aged care is not about replacing people with technology - it is about empowering carers, clinicians and families with intelligent tools that enable safer, more connected and more personalized care experiences at scale.
Register Now